Warranty & Installation Policy
Effective date: 30 August 2026
1. Warranty provider
This voluntary warranty is provided by XLER PTY LTD trading as Yara Auto Parts (ABN 84 665 134 958), U6/11 Jullian Cl, Banksmeadow NSW 2019, Australia. Email: info@yaracarparts.com. Phone: +61 449 670 805.
2. Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. The benefits under this voluntary warranty are additional to, and do not replace, rights or remedies available under the Australian Consumer Law. Consumer guarantees may continue beyond the voluntary warranty periods below.
3. Voluntary warranty periods
- Floor Mats: 5 years against eligible manufacturing defects from the purchase or delivery date.
- All other products: 12 months against eligible manufacturing defects from the purchase or delivery date, unless a different period is expressly stated on the product page or invoice.
- Installation workmanship performed by Yara Auto Parts: 30 days from installation.
Batteries and consumables are covered where defective at supply, subject to the Australian Consumer Law.
4. What the product warranty covers
Subject to inspection, the voluntary product warranty covers defects in materials or manufacturing arising during normal and reasonable use. Depending on the circumstances and applicable law, an approved remedy may include inspection, adjustment, repair, replacement of an affected component, replacement of the product, refund or another remedy required by law.
5. Installation workmanship
The 30-day workmanship warranty covers eligible faults directly caused by installation work performed by Yara Auto Parts, such as mounting, fastening, initial alignment, electrical connections, drainage components or incorrect positioning. It does not cover product faults, vehicle faults, accidental damage, misuse, lack of maintenance or work performed or altered by another installer. This period does not limit rights under the Australian Consumer Law.
6. Installation and compatibility
Check the product listing, model, year, variant, body style, cab type, tub length and compatibility notes before ordering or installation. Follow all supplied instructions. Professional installation is recommended where the product requires drilling, cutting, wiring, adjustment or specialist tools.
For third-party installation claims, we may request the installer’s invoice, installation photographs and confirmation that the supplied instructions were followed.
7. Roller shutter information
Roller shutters are weather-resistant, not completely waterproof, watertight or dustproof. Minor water or dust entry may occur during heavy or wind-driven rain, storms, high-pressure washing, automatic car washes, off-road use, deep-water use, steep-angle parking, or where drains or seals are blocked, disconnected, damaged or poorly maintained.
8. Maintenance
Keep tracks and moving parts clean, remove dirt and debris, inspect and clear drainage tubes, avoid directing high-pressure water at seals, electronics or drains, and stop use if unusual noise, resistance, misalignment or electrical malfunction occurs. Follow supplied operating and maintenance instructions.
9. Voluntary warranty exclusions
To the extent permitted by law, this voluntary warranty does not cover damage or faults caused by incorrect installation or forced fitting; incompatible vehicles; unauthorised modification, drilling, cutting, rewiring, repair, removal or reinstallation; vehicle modifications or pre-existing vehicle faults; accident, collision, theft, vandalism, fire, flood, storm, misuse, abuse or negligence; overloading; blocked drains; lack of maintenance; chemical exposure; normal wear and tear; ordinary fading or cosmetic deterioration; or use outside the product’s intended purpose.
Nothing in this section excludes rights or liability that cannot legally be excluded.
10. Making a claim
Email info@yaracarparts.com with your name, contact details, order or invoice number, vehicle make/model/year/variant, product name, installation date and installer, serial number if applicable, clear photos or videos, and a detailed description of the issue.
Contact us before arranging repairs, removal, replacement or third-party work. Do not incur labour, diagnostic, travel, removal or reinstallation costs on our behalf without prior written approval, except where immediate action is reasonably required for safety or applicable law requires otherwise.
11. Inspection and remedies
We may require the product or vehicle at our Banksmeadow premises for inspection. If inspection confirms an eligible defect or workmanship fault, we will provide an appropriate remedy under this policy and applicable law. A replacement remains covered for the balance of the original voluntary warranty period or any additional period required by law.
12. Safety
Stop using a product if continued operation may create a risk of injury, vehicle damage or further product damage. Electrical smells, overheating, smoke, repeated fuse failure, uncontrolled movement, severe misalignment or unusual mechanical resistance must be reported immediately.
13. Contact
XLER PTY LTD trading as Yara Auto Parts
ABN 84 665 134 958
U6/11 Jullian Cl, Banksmeadow NSW 2019, Australia
Email: info@yaracarparts.com
Phone: +61 449 670 805
